Previous incidents

The issue affecting the Serverless Container service has been resolved.

The disruption was caused by a queue failure and lasted approximately ~5 minutes. Services were fully restored immediately after the issue was identified.

We will continue to monitor the system to ensure stability.

We would like to provide a final summary regarding the incident affecting FIN02 and FIN03.
The disruption was caused by an external network provider incident within Cloudflare's infrastructure, specifically impacting a subset of BYOIP prefix advertisements. During this time, customers may have experienced errors or timeouts reaching services routed through Cloudflare's network.
According to Cloudflare's public status updates, they identified and mitigated the underlying issue and subsequently...

Resolved — The network issue in the FIN03 Datacenter has been resolved. Connectivity has returned to normal and we are monitoring to ensure stability.

The issue with replica provisioning in our serverless container infrastructure has been resolved. The service is now operating normally and scaling as expected. Thank you for your patience while we addressed the issue.

The incident related to the SFS volume transfer from ICE01 to FIN03 has been resolved.

The faulty transfer process has been stopped, safeguards have been put in place to prevent similar overwrite scenarios, and additional validation checks have been implemented for future migrations.

Unfortunately, due to the nature of the overwrite, some customer data could not be recovered. We sincerely apologize for the impact this incident has caused.

We are completing a full post-incident review and w...