The issue affecting a small number of instances, storage volumes, and billing records across FIN-01, FIN-02, and FIN-03 has been resolved. Affected records have been restored, and any applicable billing corrections are being processed.
We apologize for the disruption and thank you for your patience.

Earlier today, a technical issue affected a small number of customers across FIN-01, FIN-02, and FIN-03. Some customers may have experienced unavailable VM instances or storage volumes, or incorrect balance deductions.

The issue has been contained and no additional customers are being affected. Our team is restoring the affected records, reviewing billing impact, and investigating the root cause to prevent similar incidents going forward.

We are identifying affected customers and will contact them directly. If you believe you may be affected or need assistance, please contact our Support team.

We sincerely apologize for the disruption and inconvenience.